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FAQ

Support Centre

What is the minimum payout?

We can happily say there is no minimum payout by PayPal or MoneyBookers.

How do I earn free cash?

Login to your account, sign up to our retailer offers through the links provided.

Then on thursday your account will be credited with the offers you have completed (however sometimes may take upto 45 day).

As soon as you click through to a retailer it is put into your clicks section. These will then be checked and confirmed if they have been done correctly.

Why do some offers not say what I have to do?

Some Retailers will not say what you have to do on MattCashback from time to time as these are sales campaigns and we have many of these, so if it just says the company description you earn per sale.

Who owns Matt Cashback?

Matt Cashback is part of WOW Media. Owned and operated by Only Option Limited. To find out more about WOW Media and our other sites visit www.wowmedia.eu

I am not from the USA can I join?

No, sorry you can not join Matt Cashback. However you can join WOW Free Gifts which gives you free games consoles, food, dvds, cds and more. Best of all its open to every country! Check it out www.wowfreegifts.com

How can I be paid?

There are many ways for payment. The main ways of payment are through PayPal, MoneyBookers and Cheques.

When will I get paid?

Payments are made every 14 days and are usually on a Wednesday as this is the day for payments.

If for what ever reason your payment is delayed over 30 days you may e-mail support@wowmedia.eu and claim some free cash.

Does it cost to join?

Never! It is 100% FREE!

Why have some clicks showed as $0.00?

This is because of percentage offers are not a set rate. This will become an amount when the click is confirmed.

Why have my clicks been cancelled?

This happens when the retailer has looked at the lead or sale and has decided not to pay us, therefore we can't pay you.

This could be because you did not do what the offer description stated or because you entered false information.

Why have my clicks not yet confirmed?

We record every click and transaction electronically and work with the retailers listed who provide us details on the value of the purchases you make and amounts for sign ups.

Each retailer operates on different timescales. Whilst some get back to us very quickly, a lot take upto 14 days and some upto the maximum time of 45 days.

We also advise you to check that your cookies are enabled and that you do not have ad blocking turned on with any Norton Internet Security software you may be running on your computer.

Also check for any special conditions, i.e in rare instances a retailer may wait until upto 60 days to release sales date to us, If this is the case it would be clearly displayed in the offer description.

How do I delete my cookies?

To delete your cookies on Internet explorer do the following:
1. Quit Internet Explorer and quit any instances of Windows Explorer.
2. In Control Panel , double-click Internet Options.
3. On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
4. Click OK.


Also remember you should clear your cookies every day to make sure you get your cashback credited for daily clicks and more.

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Retailers: 1